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Social Distancing Charter

As a responsible company, the health and safety of our customers and staff has the highest priority as we face the challenges of Coronavirus. To minimise the risk of infection we are following all guidelines issued by Public Health England for Social Distancing and reviewing daily.

All our showrooms have relevant Social Distancing POS installed, along with processes put in place to enable our businesses to remain open safely and securely.

To minimise risk to our staff, we are running with reduced workforce and ask for your understanding in following the current social distancing rules that are in place. 

Please find our Covid secure documentation here

Personal Protection


  • Our staff are supplied with; disposable gloves, seat and steering wheel covers to help minimise contact with your vehicle.
  • Hand sanitizing liquid and wipes are available for staff and customers use
  • We currently are not asking for signature verification on any document
  • If you are not feeling well, we would ask that you re-schedule your appointment

Vehicle Drop Off


  • By prior appointment, your vehicle will be booked in with an allocated time
  • It is important that you maintain your timeslot.
  • Please park in the designated area
  • Please wear a face covering during your visit unless you have a valid exemption
  • At the point of handing over your vehicle drop your key in to a zip-bag or tray provided
  • Once work on your vehicle is completed, we will contact you in readiness for collection this will be at a pre-appointed time. It is important that you maintain your timeslot

After Sales Facilities


  • Where appropriate we will display two-metre safe distancing markings
  • Our washroom facilities are equipped with anti-bacterial hand soap
  • All work surfaces are cleaned regularly throughout the day
  • The communal coffee areas are currently not available

At the point of collection


  • All payment transactions will be electronic
  • Your key will be in a zip-bag or tray
  • The protective covers will have been removed as the last staff member exists the vehicle to ensure sanitisation has been maintained

Our contactless service and handover procedures are explained in more detail in the videos below.

Please note these were filmed before face coverings were mandatory. All staff and customers are now required to wear a face covering in our showrooms unless you have a valid exemption

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